At the City of Jewell, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Feel free to call City Hall at (515)-827-5425 if you have any questions or need assistance with any matters related to the water we provide!
To pay a bill online:
Public Works Technician
Frequently Asked Questions
How could I have used this much water?
You could possibly have a leaky toilet or faucet that's difficult to detect. Just call City Hall at #515-827-5425 and we'll work with you to solve the problem.
My bill is past due can I get an extension?
Please contact City Hall at #515-827-5425.
What do I do if I am experiencing low pressure?
Check your meter and the surrounding area for possible leaks. Next, call City Hall at #515-827-5425 and report low pressure for your area.
Why do I have a previous balance when I know I sent in my payment?
We may have received it after the due date or we may not have received it at all. Call City Hall at #515-827-5425 and we will help you solve the problem.