Water Utilities

At the City of Jewell, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.  Feel free to call City Hall at #515-827-5425 if you have any questions or need assistance with any matters related to the water we provide!

Contact Info

Bernie Bell
Public Works Director

Frequently Asked Questions

How could I have used this much water?

You could possibly have a leaky toilet or faucet that's difficult to detect.  Just call City Hall at #515-827-5425 and we'll work with you to solve the problem.

My bill is past due can I get an extension?

Please contact City Hall at #515-827-5425. 

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call City Hall at #515-827-5425 and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call City Hall at #515-827-5425 and we will help you solve the problem.