Water Utilities

At the City of Jewell, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation.  Feel free to call City Hall at #515-827-5425 if you have any questions or need assistance with any matters related to the water we provide!

Contact Info

Bernie Bell
Public Works Director

Relevant Documents

Frequently Asked Questions

How could I have used this much water?

You could possibly have a leaky toilet or faucet that's difficult to detect.  Just call City Hall at #515-827-5425 and we'll work with you to solve the problem.

My bill is past due can I get an extension?

Please contact City Hall at #515-827-5425. 

What do I do if I am experiencing low pressure?

Check your meter and the surrounding area for possible leaks. Next, call City Hall at #515-827-5425 and report low pressure for your area.

Why do I have a previous balance when I know I sent in my payment?

We may have received it after the due date or we may not have received it at all. Call City Hall at #515-827-5425 and we will help you solve the problem.